Privacy policy

Vindenes Studio is the data controller for the processing of personal data as described in this privacy policy. In this privacy policy, we explain the types of personal data we collect and how we process them. This privacy policy applies to: vindenesstudio.com

Personal data we collect and process

We process the following categories of personal data:

Basic information: Full name

Contact information: Address, phone number, email address

The personal data is collected directly from you through information you provide to us.

How we use personal data

Service delivery/contractual obligations

We use your personal data to fulfill our agreements with you, which means when you have ordered a service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Customer relationship management

We use your personal data to manage our customer relationship with you. This may include customer service, complaint handling, and troubleshooting regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

System monitoring, troubleshooting, etc.

We monitor our systems for errors and issues. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with legal obligations

In some cases, we are required to process personal data due to other legal obligations. An example of this is sales-related information, which we are obligated to account for and retain in accordance with the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation imposed on us.

Your rights

If you wish to exercise any of your rights, please contact us at hello@vindenesstudio.com.

Right to access your own information

You can request a copy of all the information we process about you. Contact the email address above to exercise your right of access.

Right to rectification of personal data

You have the right to ask us to correct or supplement information that is inaccurate or misleading.

Right to erasure of personal data

You have the right to have your personal data erased without undue delay. Therefore, you can ask us to delete information about yourself at any time. However, please note that information that we are required to retain due to other legal obligations (such as the Accounting Act) will not be deleted.

Restriction of processing personal data

In some situations, you may also ask us to restrict the processing of information about you. You can do this by managing consents or reservations in our solutions.

Objection to processing of personal data

If we process information about you based on our tasks or on the basis of a balance of interests, you have the right to object to our processing of information about you. You can do this by managing consents or reservations in our solutions.

Data portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact the email address above to receive your personal data.

You can complain about our processing of personal data

We hope you will let us know if you believe we are not complying with the rules of the Personal Data Act. Please inform us through the contact or channel you have already established with us. You can also lodge a complaint about our processing of personal data. You do this by contacting the Norwegian Data Protection Authority.

We reserve the right to make changes to this privacy policy. In the event of changes, the date at the top of the privacy policy will be updated. The current privacy policy will always be available on our website Vindenesstudio.com. In the case of significant changes, you will be notified via email.

This privacy statement is based on a template for privacy statements from gdprcontrol.no.